Custom applications / practical delivery
Leave the application understandable to the next owner.
A working application needs a practical handover for the people using it and the people maintaining it.
Support both readers
Staff need task guidance, status meanings and exception routes. Maintainers need authoritative source, dependencies, deployment, tests and recovery context. Credentials belong in the approved private access route, not in general documentation.
Work we can include
- User task and administrator guides
- Source and deployment review
- Integration and dependency inventory
- Acceptance examples and known limitations
- Recovery and ownership handover
Test the guide
Someone unfamiliar with the system follows it using test data. Their questions expose missing assumptions. Existing software may need an initial inspection before its documentation can be made accurate.
Bring the current source and operating situation through the approved access route. Read about operating responsibility.