Help staff find the information and task they need.

An employee portal can bring internal requests, documents and knowledge into a clearer working space. It needs maintained content and defined responsibilities.

Choose the staff journeys

We identify what people need to retrieve, submit or review. Different teams may need different access, and sensitive employee information requires appropriate project review.

Work that can be included

• Staff navigation and information structure
• Internal request forms and task views
• Document and knowledge publishing
• Roles and access administration
• Search, guidance and handover

Give the content an owner

A portal becomes less useful when nobody maintains the current policy or document version. We agree publishing and correction responsibilities alongside the application features.

Bring a few staff tasks and the places people currently search. Read about useful documentation.